Frequently Asked Questions
Everything you need to know about your Proven Industries experience.
What is the standard shipping timeframe?
We process orders within 1-2 business days. Standard shipping typically takes 3-5 business days for domestic orders and 7-14 business days for international destinations.
How do I ensure I select the correct size?
Each product page features a detailed 'Size Guide' button. We recommend measuring your favorite garment at home and comparing it against our specific measurements for the perfect fit.
What is your return and exchange policy?
We offer a 30-day return window for all unworn items with original tags attached. Exchanges are free of charge, while returns for a refund incur a small restocking fee.
Are your materials sustainably sourced?
Proven Industries is committed to quality. We partner with ethical manufacturers and prioritize premium fabrics like organic cotton and recycled polyesters to ensure durability and style.
How can I track my order status?
Once your order ships, you will receive an automated email containing your tracking number and a link to our tracking portal to follow your package in real-time.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, AMEX), PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options through Klarna and Afterpay.