Returns & Exchanges
At Proven Industries, we stand behind the quality of our fashion collections and offer a seamless 30-day return window for all unworn items. If you are not completely satisfied with your purchase, we are here to ensure your exchange or refund is handled with professional care.
Return Process
- 1.Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.
- 2.Package Your Items
Place the items in their original packaging, ensuring all tags are attached and the garments are in their original, unworn condition.
- 3.Ship the Package
Print your prepaid shipping label from the portal, attach it to your parcel, and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our quality control team inspects your return, we will process your refund or ship your exchange within 5-7 business days.